WELCOME TO PRIVACY POLICY PAGE

Privacy Policy

This privacy policy ("policy") will help you understand how Arka ("us", "we", "our") uses and protects the personal data you (“User”, “Your”) provide to us when you visit and use “monkeycap” ("website", "service"). This privacy policy applies to the website and all products and services offered by monkeycap.
We reserve the right to amend this policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

What User Data We Collect

We may collect the following data when you visit monkeycap, register for services, utilize the tools and resources, buy insurance policies, respond to survey, etc.

1. Personal Identification Information:

Your IP address.

Your name and contact information including mobile number and email address

Details related to your insurance policy purchase or renewal including age, gender, DOB, nominees, Aadhaar, PAN, previous policy details, vehicle details, health details, etc.

2. Non-personal Identification Information:

Browser Name, Type of computer used.

Means of connection and related technical information such as Operating System used, ISP utilized and similar details.

Users may however prefer to visit the site anonymously. We collect Personal Identification Information only if the users submit voluntarily. Users may also prefer to avoid submitting personal identification information. In such cases, access to certain of the tools and resources will not be available for their use.

Why We Collect Your Data

We are collecting your data for the following reasons:

To better understand your needs and respond to your pre-sales and post sales service requests, claim support requests and such other customer service.

To implement continuous improvement in our services and products.

To share information to insurers and service providers for getting premium quotes, seek issue of insurance policies and support claim settlements.

To contact you to fill out surveys and participate in other types of market research and do promotional campaigns.

To customize our website according to your online behavior and personal preferences.

We may use the email address to send periodic emails as part of our rendering services.

If the users opts-in to our email subscription, they will receive mails related to company news, updates, promotional information related to products and services, etc. However, if users prefer to unsubscribe, they can opt-out of the subscription by clicking the “unsubscribe” button provided in the emails.

Web Browser Cookies

The website may use cookies to enhance user experience. Your web browser places cookies on your system’s hard drive for record keeping purposes.
The data we collect by using cookies is used to customize our website to your needs.
Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to provide a personalized experience for you.

Safeguarding and Securing the Data

Arka is committed to securing your data and keeping it confidential. Arka has done all in its power to prevent data theft, unauthorized access, and disclosure of your personal and transactional information by implementing the latest technologies and software, which help us safeguard all the information we collect online. Sensitive and private data exchanges between the website and the users happen through a SSL secured communication channel and are encrypted and protected by digital signatures.

Links to Other Websites

Our website contains links that lead to other insurance companies’ websites. During your purchase of insurance policies, you will be redirected to the payment gateway of the chosen insurance company. Insurance companies’ websites are not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Restricting the use of your Personal Data

Arka will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so in case of law enforcement.

Your acceptance to our Privacy Policy

By using this website, you signify your acceptance to this Privacy Policy. You are advised to not use this website, if you do not agree to the terms of this Privacy Policy. This Privacy Policy is to be read and accepted along with the Terms and Conditions of Use of this Website.