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We reserve the right to amend this policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
We may collect the following data when you visit monkeycap, register for services, utilize the tools and resources, buy insurance policies, respond to survey, etc.
1. Personally Identifiable Information:
Your IP address.
Your name and contact information including mobile number and email address
Details related to your insurance policy purchase or renewal including age, gender, DOB, nominees, Aadhaar, PAN, previous policy details, vehicle details, health details, etc.
2. Non-Personally Identifiable Information:
Browser Name, Type of computer used.
Means of connection and related technical information such as Operating System used, ISP utilized and similar details.
Users may however prefer to visit the site anonymously. We collect Personally Identifiable Information only if the users submit voluntarily. Users may also prefer to avoid submitting Personally Identifiable Information. In such cases, access to certain of the tools and resources will not be available for their use.
We are collecting your data for the following reasons:
To better understand your needs and respond to your pre-sales and post sales service requests, claim support requests and such other customer service.
To implement continuous improvement in our services and products.
To share information to insurers and service providers for getting premium quotes, seek issue of insurance policies and support claim settlements.
To contact you to fill out surveys and participate in other types of market research and do promotional campaigns.
To customize our website according to your online behavior and personal preferences.
We may use the email address to send periodic emails as part of our rendering services.
If the users opts-in to our email subscription, they will receive mails related to company news, updates, promotional information related to products and services, etc. However, if users prefer to unsubscribe, they can opt-out of the subscription by clicking the “unsubscribe” button provided in the emails.
The data we collect by using cookies is used to customize our website to your needs.
Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to provide a personalized experience for you.
Arka is committed to securing your data and keeping it confidential. Arka has done all in its power to prevent data theft, unauthorized access, and disclosure of your personal and transactional information by implementing the latest technologies and software, which help us safeguard all the information we collect online. Sensitive and private data exchanges between the website and the users happen through a SSL secured communication channel and are encrypted and protected by digital signatures.
Arka will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so in case of law enforcement.